Shipping policy
Thank you for shopping with Varvora.
We are committed to delivering your order in a reliable and timely manner. Please review our shipping policy below for information about order processing, delivery times, shipping costs, tracking, and delivery support.
Order Cut-Off Time
Our order cut-off time is 6:00 PM CT, Monday through Friday.
Orders placed after 6:00 PM CT may begin processing on the next business day.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-demand periods, promotions, or holidays, processing times may be slightly longer.
Shipping & Fulfillment
Varvora works with selected suppliers and fulfillment partners to process and ship customer orders.
Some items may ship directly from our supplier partners. Delivery times may vary depending on product availability, destination, carrier processing, weather conditions, and other factors outside our control.
Shipping Time
We currently ship within the United States.
Estimated delivery time:
United States: 5–10 business days after order processing
Please note that delivery times are estimates and may vary depending on your location, carrier availability, weather conditions, product availability, supplier or fulfillment processing, or other circumstances outside our control.
Estimated Total Delivery Time
The estimated total delivery time is:
Processing Time: 1–3 business days
Shipping Time: 5–10 business days
Total Estimated Delivery Time: 6–13 business days
Shipping Cost
We offer standard shipping to U.S. locations for:
$4.99 USD
Shipping fees will be clearly displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions. If free shipping applies to your order, it will be shown clearly at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Please allow 24–72 hours for tracking information to update after the tracking number has been issued.
You can use your tracking number to follow the delivery status of your order.
Shipping Delays
While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to:
Carrier delays
High order volume
Weather conditions
Public holidays
Incorrect or incomplete shipping information
Product availability
Supplier or fulfillment processing delays
Other unexpected logistics issues
If your order is significantly delayed, please contact our support team and we will help investigate the issue.
If we are unable to ship your order within the estimated timeframe, we may contact you with an update and available options.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If you notice an address mistake after placing your order, please contact us as soon as possible. We cannot guarantee changes once an order has already been processed or shipped.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please first check with neighbors, household members, your local carrier, or building/mailroom staff.
If you still cannot locate your package, contact us and we will help review the situation with the carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Please include your order number and clear photos of the damaged item and packaging so our support team can assist you.
Returns
Please do not send any item back to our business mailing address unless our support team has approved your return and provided return instructions.
Returns sent without prior approval may not be accepted. For return requests, please contact us at support@varvora.com.
Contact Us
If you have any questions about your shipment, tracking, or delivery, please contact our customer support team.
Email: support@varvora.com
Phone: +1 636-338-1735
Address: 9045 Highway Dd, O'Fallon, MO 63368, USA
Business Hours: Monday–Friday, 9:00 AM–6:00 PM CT
Response Time: We usually respond within 24–48 business hours.
Thank you for choosing Varvora.